Shipment Policy

Effective Date: January 13, 2025

At Ecoitshop, we are committed to providing fast and reliable shipping to our customers. This Shipment Policy outlines our shipping practices, including delivery times, costs, and any additional information regarding the shipping process.

1. Shipping Methods and Delivery Times

We offer various shipping methods to ensure that your order reaches you in a timely manner. Delivery times are estimates and may vary based on the shipping destination, availability of products, and other factors.

  • Standard Shipping: Typically takes 5-7 business days for delivery within the United States.
  • Expedited Shipping: Delivery within 2-3 business days.
  • International Shipping: Delivery times for international orders will vary depending on the destination. Please note that international shipping may take longer due to customs processing and other factors.

Please note that weekends and holidays are not considered business days for shipping purposes.

2. Shipping Fees

Shipping fees are calculated based on the delivery address, shipping method selected, and the total weight of the order. Shipping costs will be displayed at checkout before you complete your purchase.

We may offer free or discounted shipping promotions from time to time, which will be clearly indicated on the website.

3. Order Processing

  • Processing Time: Orders are typically processed and shipped within 1-3 business days after payment has been authorized. If there is a delay in processing your order, you will be notified via email.
  • Order Tracking: Once your order has been shipped, you will receive a tracking number via email, allowing you to track the progress of your shipment. You can track your order on the carrier’s website using the provided tracking number.

4. Shipping Restrictions

  • Domestic Shipping: We currently offer shipping within the United States, including Alaska and Hawaii. Some remote locations may experience longer delivery times.
  • International Shipping: We also ship internationally to select countries. Shipping costs and delivery times for international orders will vary based on the destination.
  • PO Boxes: We can ship to PO boxes via Standard Shipping only. If you select expedited shipping, please provide a physical address.

5. Customs Duties and Taxes (For International Orders)

For international orders, customs duties, taxes, and import fees may be applied by the destination country. These additional charges are the responsibility of the customer and are not covered by Ecoitshop. Please check with your local customs office for more information on any potential fees.

6. Address Accuracy

To ensure the timely delivery of your order, please make sure that all address information is accurate and complete. Ecoitshop is not responsible for delays or delivery issues due to incorrect address information provided at checkout.

If you notice an error in your shipping address after placing the order, please contact us immediately at info@ecoitshop.click or call (417) 206-0669. We will do our best to correct the address before the order is processed.

7. Lost or Damaged Packages

  • Lost Packages: If your package is lost in transit, please contact the carrier with the tracking number for assistance. If the carrier is unable to locate your package, please reach out to us for further assistance.
  • Damaged Packages: If your package arrives damaged, please contact us immediately at info@ecoitshop.click. We will work with you to resolve the issue, whether through a replacement or a refund, depending on the circumstances.

8. Order Modifications

Once your order has been processed and shipped, we are unable to modify the shipping address or make other changes to the order. If you need to make a change, please contact us immediately, and we will try to accommodate your request before shipment.

9. Shipping Policy Updates

We reserve the right to modify or update this Shipment Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly.

10. Contact Us

If you have any questions or concerns about shipping, please contact us at:

Thank you for shopping with Ecoitshop. We are dedicated to ensuring your order arrives on time and in perfect condition!