Sales Policy

Effective Date: January 13, 2025

At Ecoitshop, we aim to provide our customers with an excellent shopping experience. Our Sales Policy outlines the terms and conditions for purchasing items from our website. By making a purchase, you agree to comply with the following terms.

1. Product Availability

While we strive to keep our inventory up-to-date, product availability is subject to change. We make every effort to ensure that the products displayed on our website are in stock. However, in rare cases, an item may be unavailable due to high demand or inventory discrepancies. If this occurs, we will notify you immediately and offer an alternative solution, such as a backorder, exchange, or refund.

2. Pricing and Taxes

  • All prices on Ecoitshop are listed in U.S. Dollars (USD).
  • Prices are subject to change without notice. However, you will be charged the price that is listed at the time your order is placed.
  • Sales tax will be applied to orders in accordance with the laws of the shipping address. The applicable tax will be calculated and displayed at checkout.

3. Discounts and Promotions

  • We occasionally offer discounts, promotions, or special offers. These may be applied to your order at checkout, but please note that certain promotions may have specific terms and conditions, such as expiration dates, minimum order amounts, or product exclusions.
  • Discount codes or promotional offers cannot be combined unless explicitly stated in the terms of the offer.

4. Order Confirmation and Payment

  • After placing an order, you will receive an order confirmation email with the details of your purchase.
  • We accept various payment methods, including credit/debit cards and PayPal. All payments are processed securely through third-party payment processors.
  • Orders will be processed once payment has been successfully authorized. If there is an issue with payment, we will notify you and ask you to update your payment information.

5. Shipping and Delivery

  • Shipping fees and delivery times are calculated at checkout based on your shipping address and selected shipping method.
  • We make every effort to ship your order as quickly as possible. Orders are typically processed within 1-3 business days, and delivery times depend on your chosen shipping method and location.
  • For more details on our shipping policies, please refer to our Shipment Policy.

6. Returns and Cancellations

  • Orders can only be canceled or modified before they have been processed for shipment. Once an order has been shipped, it cannot be modified or canceled, but you may initiate a return according to our Refund and Returns Policy.
  • If you receive a damaged or defective item, please contact us immediately so we can resolve the issue to your satisfaction.

7. Customer Support

  • If you have any questions about our sales policy, need assistance with your order, or require any other support, our customer service team is ready to help. Please contact us at:

8. Limitation of Liability

To the extent permitted by law, Ecoitshop will not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the total amount paid for the product(s) in question.

9. Changes to Sales Policy

We reserve the right to update or change this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. By continuing to use our website and make purchases, you agree to the revised policy.

Thank you for shopping with Ecoitshop. We appreciate your business and strive to provide you with the best products and customer service.