
Payment Policy
Effective Date: January 13, 2025
At Ecoitshop, we strive to offer a seamless and secure payment experience for all our customers. This Payment Policy outlines the accepted payment methods, billing process, and other important information regarding payments for orders placed on our website.
1. Accepted Payment Methods
We accept the following payment methods for purchases made on Ecoitshop:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards: Supported debit cards with a Visa or MasterCard logo
- PayPal: Secure payments through your PayPal account
Please ensure that the payment method you provide is valid and up-to-date at the time of purchase.
2. Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email. This email will contain the details of your order, including the products purchased, the total amount charged, and the estimated delivery date.
If there is an issue with your payment or if we are unable to process your payment, we will notify you promptly and request an alternative payment method.
3. Security and Privacy
We take your privacy and security seriously. Ecoitshop uses secure payment gateways that comply with industry standards to ensure your payment information is safely processed. Your personal and payment details are encrypted using Secure Socket Layer (SSL) technology during transmission.
We do not store sensitive payment information on our website. Payment details are processed exclusively through our trusted third-party payment processors.
4. Billing Information
Please ensure that the billing information you provide matches the information associated with your payment method. Incorrect billing information may result in payment failure or delays in processing your order.
5. Currency
All prices on Ecoitshop are listed in U.S. Dollars (USD). If you are purchasing from outside the United States, your bank or payment provider may charge additional fees, such as foreign transaction fees or currency conversion fees.
6. Order Processing and Payment Authorization
Once you place an order, we will process your payment immediately. If your payment is authorized, your order will be confirmed, and we will proceed with processing and shipping the items. If your payment is not authorized, your order will not be processed, and you will be notified to update your payment details.
7. Sales Tax
Sales tax will be applied to orders based on the applicable state and local tax laws in the delivery address. The tax amount will be calculated at checkout and added to your total order amount.
8. Payment Issues
If you experience any issues with your payment, please contact our customer support team at info@ecoitshop.click or call us at (417) 206-0669. We will assist you in resolving any payment-related issues and ensure your order is processed as smoothly as possible.
9. Price Changes
The prices of products on Ecoitshop may change from time to time. Prices are fixed at the time your order is confirmed. If there are any price discrepancies after an order is placed, we will notify you and resolve the matter according to the terms of our Sales Policy.
10. Payment for International Orders
If you are making a purchase from outside the United States, please note that any customs duties, taxes, or import fees levied by your country are the responsibility of the buyer. These fees will not be covered by Ecoitshop and must be paid upon delivery.
11. Refunds and Cancellations
Refunds will be issued to the original payment method used for the order. If you wish to cancel or modify an order, please contact us as soon as possible. Refunds for canceled or returned orders will be processed in accordance with our Refund and Returns Policy.
12. Contact Us
If you have any questions or concerns about our payment process or need assistance with your order, please contact us:
- Email: info@ecoitshop.click
- Phone: (417) 206-0669
Thank you for shopping with Ecoitshop. We are committed to providing you with a secure and efficient shopping experience.